How can I contact customer service?
You can reach our support team via email at [Your Contact Email] or by phone at [Your Contact Number].
What are your customer service hours?
Our support team is available [insert business hours] from [insert time zone].
If you have any other questions, feel free to contact us!
Are your medical supplies certified?
Yes, all our products meet industry standards and are sourced from reputable manufacturers.
Do you offer bulk or wholesale pricing?
Yes, we provide discounts for bulk orders. Please contact us for wholesale inquiries.
What is your return policy?
We accept returns within [insert time frame] of delivery, provided the items are unused and in their original packaging. Some medical supplies may not be eligible for return due to hygiene regulations.
How do I request a refund?
To request a refund, please contact our support team with your order number and reason for return. Once approved, refunds will be processed within [insert time frame].
Do you offer international shipping?
Yes, we ship internationally. Shipping costs and delivery times vary by location and will be calculated at checkout.
How long does shipping take?
Delivery times depend on your location and chosen shipping method. Standard shipping usually takes [insert time frame], while expedited options are available.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your package’s status.
How do I place an order?
You can place an order through our website by adding items to your cart and proceeding to checkout. Follow the instructions to enter your shipping and payment details.
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options displayed at checkout.
Can I modify or cancel my order after placing it?
Orders can only be modified or canceled within [insert time frame] after placement. Please contact our customer service team as soon as possible.